How do I Track my Employee Log in History?

You can view the login hours which is the exact login time of a particular employee using an option called "Employee Log-in History" in the Cases App. Cases app has many default standard reports using which you can generate the report.

Steps to Get Employee Login History

• Log in and access the Cases app from your Universal Navigation menu bar.
• Click on the “Reports” icon located at the app header bar.

• Select "Cases Metrics" drop-down and then click on “Employee Login History” from the left navigation panel.

• Provide the following information:
• Receiving Email id – Email address (authenticated email address) from which the cases are created.
• Start Date – Start date.
• End Date – End date.
• Click on the "View Report" button to view case reports on the dashboard.

• By clicking on the View Report, you can view the selected Employee Login History.
• You can also download the report by clicking on the Export button.

• The report will get downloaded in the excel file in .csv format.